Order statuses
Pending: accepted and waiting to start. In progress: delivery is under way. Completed: the full quantity was delivered. Partial: delivery stopped early and the undelivered share was refunded to your wallet. Cancelled: delivery stopped at your request or because it couldn't continue, with the undelivered share refunded.
Start count and remaining
The start count is your follower, like, view or member count when delivery began. Compare it with your current count to see what's been added. 'Remaining' shows how much is still to deliver.
How often it updates
Order status syncs about every five minutes. Your live count on Instagram or YouTube can update faster or slower than the dashboard, and platforms sometimes cache counts, so small differences are normal.
Refills and cancellations
On refill services, a Refill button appears during the refill window; you can request one every 24 hours if your count drops. On services that allow cancellation, a Cancel button appears while the order can still be stopped.
Wallet history
Every top-up, charge and refund is listed on the Wallet page with the related order ID, so you can reconcile spending.
When to contact support
If an order stays pending well past its listed start time or shows no progress for a day, send support the order ID. We can see the same details and check with the delivery side.
What can stall an order
A private account, a changed username, a deleted post or another panel's order running on the same link at the same time. Fixing the first three usually lets delivery resume. Top-ups start from ₹100 by UPI.
By Reachwala Team · Updated 25 Oct 2026