How to pay with PhonePe
Open the Wallet page after logging in and type the amount. Tap 'Pay via UPI'. On your phone, the secure payment page lets you open PhonePe directly; on a computer, it shows a QR code you can scan with PhonePe's scanner. Check the amount, enter your UPI PIN and approve. You're returned to Reachwala and your wallet shows the new balance.
Why there's no fee
Prices on Reachwala are in rupees and the amount you approve in PhonePe is exactly the amount credited to your wallet. There's no conversion charge, gateway surcharge or GST added on top at checkout.
Tracking your payment
Every top-up appears in your wallet history with the date, amount and reference. In PhonePe, the transaction's details screen shows the UPI transaction ID (UTR). Keep it handy if you ever need support to check a payment.
If something goes wrong
If PhonePe shows 'pending', give it a few minutes; UPI confirmations sometimes arrive late. If money was debited but your wallet isn't updated after 15 minutes, message support with the UTR and we'll trace it. If the payment failed, PhonePe and your bank normally reverse the debit automatically.
Security
Reachwala never sees your UPI PIN or bank account details. Every payment confirmation is cryptographically verified before money is credited, and the wallet ledger records every rupee in and out.
How much to add
Add what you plan to spend over the next few orders. Small top-ups from ₹100 are fine for testing a service; regular buyers often add ₹500 to ₹2,000 at a time so they don't need to pay for every order.
Wallet rules
The balance never expires. It isn't refundable to a bank account, but it covers any service on the panel. Partial or cancelled orders refund the undelivered share to the wallet straight away.
Example
A Nagpur clothing reseller tops up ₹1,000 from PhonePe every Monday, then orders Reel views and likes for each new collection through the week. When one order delivered 4,200 of 5,000 views, the difference returned to her wallet within minutes.
Other ways to pay
Google Pay, Paytm, BHIM and any bank's UPI app work the same way.
Support
Available on WhatsApp, Telegram and email, in Hindi and English.
Using PhonePe on a laptop
Many sellers manage their orders on a laptop. When you tap Pay via UPI on a computer, the payment page shows a QR code. Open PhonePe on your phone, tap Scan, point it at the screen and approve. Once the payment confirms, the laptop page updates and returns you to Reachwala on its own, so you don't need to refresh or log in again.
PhonePe limits and bank accounts
PhonePe uses whichever bank account you linked. If one account's daily UPI limit is used up, you can switch to another linked account on the payment screen. UPI Lite is meant for small amounts and may not work for every top-up, so if a payment from Lite fails, choose your bank account instead.